FAQ

Custom E-paper POP display FAQ

Technical and sourcing answers about segmented E-paper, animation, customization, CR2450 batteries, samples, MOQ, production, and delivery.

01

Project Planning

The basic information required to start a custom E-paper POP display project.

What information should I provide when requesting a quotation?+

You only need to provide the overall product dimensions and the required active area.

02

E-paper Technology & Animation

How segmented E-paper, printed color overlays, and pre-programmed animation work together.

What is a segmented E-paper POP display?+

A segmented E-paper display uses predefined display areas that switch between black and white. These dynamic E-paper areas are combined with full-color printed graphics, battery-powered electronics, and a custom retail structure to create a complete E-paper advertising display.

How does the E-paper animation work?+

Selected E-paper segments switch according to a pre-programmed sequence, allowing words, icons, arrows, prices, product benefits, or promotional messages to appear, disappear, or alternate. The entire display does not need to be animated. In most cases, changing only the most important areas creates a clear and attention-grabbing visual effect.

Is the E-paper display area full color?+

The dynamic display areas use black-and-white segmented E-paper. Brand colors, product images, backgrounds, and detailed graphics are presented through a full-color printed overlay. The printed artwork and E-paper animation are designed together as one complete visual system.

Can one product cycle through multiple messages or animation frames?+

Yes. The controller supports multiple pre-programmed display frames that cycle automatically. The content, dynamic areas, playback sequence, and switching intervals are defined during product development. The product does not include a button for manually switching between display modes.

Can images or content be updated later through USB or remotely?+

The standard product uses content that is programmed before delivery. It does not support arbitrary image uploads through USB, nor does it support Wi-Fi, Bluetooth, NFC, or cloud-based content updates. All dynamic areas and display frames must be developed before production according to the customer-approved artwork.

Is E-paper clearly visible in bright retail environments?+

Yes. E-paper uses reflective display technology and does not rely on a conventional backlight, making it suitable for brightly lit stores and retail shelf environments. Final visibility also depends on the contrast of the printed overlay, viewing distance, installation angle, and artwork design.

03

Customization & Installation

Custom sizes, shapes, artwork, structures, and retail installation options.

Are standard sizes available, or is every product customized?+

We currently do not offer products in fixed standard sizes. Every E-paper POP display is custom-developed according to the customer's artwork, product dimensions, retail placement, dynamic display areas, and structural requirements.

Can the size, shape, structure, and printed artwork be customized?+

Yes. The product outline, E-paper shape, dynamic segments, printed overlay, clips, brackets, stands, acrylic housing, paperboard structure, and packaging can all be customized. Technical feasibility is confirmed before sample production.

How is the product installed on a retail shelf or counter?+

Installation options may include shelf clips, brackets, stands, adhesive structures, acrylic housings, and paperboard supports. The recommended installation method depends on the shelf structure, available space, viewing angle, product access, and the space required for battery replacement.

What artwork formats should customers provide?+

We recommend providing vector artwork in AI, EPS, or editable PDF format. Customers may also provide high-resolution product images, logos, promotional text, brand guidelines, shelf photos, and instructions for the required animation sequence.

04

Battery & Operating Environment

CR2450 battery supply, replacement, recycling, battery life, and operating temperature.

Are batteries included, and can they be replaced?+

Yes. The product uses replaceable CR2450 coin-cell batteries, and the required batteries are included with the finished product. The battery compartment and access space are considered during structural design to make future battery replacement convenient.

Can CR2450 batteries be recycled?+

Yes. CR2450 batteries should be collected and recycled in accordance with local battery recycling regulations. They should not be disposed of with general household waste.

How long do the batteries last?+

Battery life depends on the number and size of the dynamic segments, animation speed, switching frequency, daily operating time, controller settings, and environmental conditions. Once the animation and electronic configuration have been confirmed, we can provide an estimated battery life for the specific project. Under continuous operation, the batteries can typically last for approximately one year.

What is the operating temperature?+

The specified operating temperature is 0°C to 50°C. Product performance cannot be guaranteed outside this temperature range. Any special storage, transportation, humidity, or retail environment requirements should be discussed before production.

05

Samples, MOQ & Production

Sample approval, minimum order quantity, lead times, OEM / ODM, and worldwide shipping.

Can a sample be produced before mass production?+

Yes. We recommend producing and approving a physical sample before mass production. The sample allows the customer to verify the product dimensions, printed artwork, animation sequence, viewing effect, installation structure, battery access, and packaging solution.

What is the minimum order quantity?+

The minimum order quantity is 200 units.

How long does sample production take?+

Sample production normally takes 1–2 weeks after the artwork, product structure, animation requirements, and other project details have been confirmed.

How long does mass production take?+

Mass production normally takes 6–8 weeks, depending on the order quantity, materials, product structure, electronic components, packaging requirements, and customization complexity.

Do you provide OEM and ODM services?+

Yes. SoliDisplay provides OEM and ODM development services for custom E-paper POP displays, battery-powered shelf talkers, E-paper advertising displays, and related retail promotion projects.

Do you support worldwide shipping?+

Yes. We provide worldwide shipping for custom display projects. The shipping method, battery transportation requirements, packaging solution, destination, and delivery schedule are confirmed before production.

Still unsure?

Send a shelf photo and product size. We can recommend the display format before quotation.

RFQ BRIEF

Interested in E-Paper POP?

Leave your name and business email. We will contact you with product information, customization options, and the next step for samples or quotation.

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We will reply with product details and next steps.
You can send shelf photos, artwork, or quantity later.

Email

info@solidisplay.com

Typical response

Within 24 hours

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